Vista Marina Hotel and Resort

Place was filthy and run down outside gardens overgrown advertising buffet breakfast but don't have staff said it's scam worst accommodation I have ever experienced staff washing there hands in fishpond in reception area staff not helpful

Like it quiet, good view, the Staffs are very good and helpful. The only thing is, needs to upgrade everything its kind of old now.

One of the worst hotels in Subic. The bathroom is full of cockroaches! No elevators, no staff to help us to carry our bags up to the third floor. It's past 10 in the evening and their live band is still noisy outside. When were about to check out, they charged for one missing towel and a flower vase. We arrived in the room with 3 towels only but housekeeping insisted that there were 4 towels. What are we going to do with that towel and it cost 500 pesos. They also would like to charge us with one missing flower vase. What in the earth are we going to do with that flower vase. We have photos and videos that prove that there's no flower vase in the center table when we arrived. So they agreed for us to pay the missing towel only but the hell. This hotel is a scammer. Please look for another hotel if you can.

The staff were very good and tried there hardest to make my stay a good one

When I arrived at the hotel on July 12,2023. there was no front desk person to check me in but they did leave a note and a key. So I self checked in. Went to my room on the second floor and I was welcomed by couple of unwanted guest - cockroaches. Room was spacious but very outdated, dirty, black mold and this weird green slime running out of the AC and down the wall. Bed was hard and pillow stink. Just a bad experience- but I’m there to scuba dive. NOW, This is when it gets real - I stayed from July 12 and checked out early to go to a different hotel on July 18. Between these date, they didn’t make or tear down the bed, no clean towels, no replenish water bottles and no toilet paper. After asking and calling numerous time - I final went to the convenient store and purchased toilet paper and water. Upon Checking out housekeeping went to check my room and he took a picture of 3 drops of coke on the sheets. The front desk said I had to pay 500 pesos for spilling coke in the sheets. I was like ummm ok but can I have the sheet? She said “No, we will wash the sheet and use them again” I was like sorry but not going to pay for this scam. I told them I had to buy my own toilet paper and water. I proceeded to say you didn’t bring me clean towels, replenish my water or change my bedding in 6 days after I ask numerous of times. People STAY AWAY FROM THIS PLACE!!

Check-in was quick and efficient. Though I booked the room with my credit card, security deposit is only taken in CASH, no card. Checkout experience was negative, no front desk personnel till 7:00am. I had to checkout and leave early, but nobody was there.

The whole hotel looked like it had seen better days in the past. The room was spacious but the cleaning was very questionable. The windows outside were filthy, like they had not been cleaned in ages. It's a pity because the location is great, but the management is bad. I didn't leave because I had already prepaid for my 2 day stay, upon checking in. The outdoor pool of good size, but very dirty, full of leaves, dust etc. My daughter that was traveling with me, refused to enter. The service of the personnel, including the reception staff, below any standards. This very bad choice of hotel, ruined my whole trip. And last but not least, the charge was 4,700 php per day for a double room with 2 beds, for 2 persons.