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Novus Giri Resort & Spa

Hotel
Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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Traveloka
8.6 Impressive
From 3,126 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Loving the ambience, the place, the room, the foods, and also the warm smiles from everyone at Novus Giri. Unforgettable experiences! πŸ’•πŸ’•πŸ’• Thank you! Sure will come back again someday!
Cella C.
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Facilities
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Based on 3,126 reviews
8.6
Impressive
Fantastic
1,203
Very Good
1,454
Satisfying
139
Average
330
Poor
0
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Service
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excellent service (3)
complete facilities (14)
family friendly (3)
tasty food (18)
warm pool water (3)
good ac (3)
kids friendly (8)
friendly staffs (57)
clean room (25)
peaceful ambience (10)
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JJ
8.5
/ 10
8.5
Staycation
This place at a great location at the main road with a variety of plants and trees. Clean and spacious room. Nice reception, but a bit slow responding from house keeping when I asked for towels they forgot to put in the room.

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Accommodation's Reply

18 Apr 2024
Dear Jenny, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest Regards, Novus Giri Resort & Spa
VS
9.7
/ 10
9.7
Staycation
Overall the hotel was good and so homey. Would definitely stay here again!

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Accommodation's Reply

06 Mar 2024
Dear Muhammad Vigo Sofyan, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa.
8.5
/ 10
8.5

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AM
6.3
/ 10
6.3
Staycation
Had to upgrade because the room too far and no air conditioner. Almost doubled the initial fees.

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Accommodation's Reply

05 Feb 2024
Dear Alif Machyuzar, Thank you for your recent stay at our hotel and for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Novus Giri Puncak Resort & Spa.
LR
9.7
/ 10
9.7
Holiday

1 liked this review

N
8.5
/ 10
8.5
Staycation

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DH
9.7
/ 10
9.7
Staycation
Pleasant stay, very friendly staff and nice hotel. The room is spacious and bed is big enough for family with little kids. But the curtain in the bathroom need to be serviced because can see through if you are close from the bathroom. Overall its one of a nicest hotel near puncak area.

1 liked this review

Accommodation's Reply

02 Jan 2024
Dear Diana Halim Tjeng, Greetings from Novus Giri Puncak Resort & Spa, Thanks for leaving us such a wonderful review. We are thrilled that you loved staying with us. Our staff are happy to read what you wrote. We put guest experience and satisfaction as our top priority, and your review recognizes the hard work we put in every day. We hope to see you again soon! Salam hangat, Novus Giri Puncak Resort & Spa.
MA
10
/ 10
10
Staycation
Loving the ambience, the place, the room, the foods, and also the warm smiles from everyone at Novus Giri. Unforgettable experiences! πŸ’•πŸ’•πŸ’• Thank you! Sure will come back again someday!
+4
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Accommodation's Reply

28 Dec 2023
Dear Cella Cella, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Puncak Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Puncak Resort & Spa.
ro
9.7
/ 10
9.7
Holiday
Super nice & cozy place near cipanas puncak. Staff's are really humble, the room are tremendous. GREAT!

1 liked this review

Accommodation's Reply

24 Jan 2024
Dear Richard, Greetings from Novus Giri Resort & Spa, Thanks for leaving us such a wonderful review. We are thrilled that you loved staying with us. Our staff are happy to read what you wrote. We put guest experience and satisfaction as our top priority, and your review recognizes the hard work we put in every day. We hope to see you again soon! Warmest regards, Novus Giri Puncak Resort & Spa.
9.1
/ 10
9.1

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Hotel Policy
Check-in and Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Information regarding additional breakfast and extra bed: 1) Additional Adult Breakfast Rp.188.000,- nett / adult, 2) Additional Child Breakfast Rp.94.000,-nett / child, 3) Extra bed Rp.483.000,-nett / bed (Including breakfast for 1 pax)
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Hotel Description

Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta.

Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guests’ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.

Facilities
Food and Drinks
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Dining area
  • Fullboard with drinks
  • No alcohol
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Hotel Services
  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
General
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace
Nearby Facilities
  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket
Public Facilities
  • Parking
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area
Things to Do
  • Children play area
  • Outdoor facilities
  • Outdoor pool
  • Spa
Transportation
  • Area shuttle with surcharge
  • Secure parking
  • Shopping center shuttle (surcharge)
Business Facilities
  • Conference room
  • Meeting facilities
  • Projector
Sports and Recreations
  • Game room
  • Table tennis
Kids and Pets
  • Babysitting
  • CRIBS
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)