PermataMobile X

2.6
130K reviews
1M+
Downloads
Content rating
Everyone
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About this app

We refreshed our mobile banking app. We simplified it by making it more powerful, beautiful, engaging, and stimulating as Customer’s intimate app to do banking. We simplified banking complexities. We are making our app so quick, fluid, easy to access, and excited to make you do more and get more from PermataBank.

And you may be surprised by what you can easily do on the move:

• Key functionalities include a single customer view that shows all accounts in one place.
• Peeking which allows you to view balance quickly without login.
• Transfer to Mobile, making the transfer a breeze.
• Ability to share Receipt quickly on WhatsApp, SMS, and e-mail.
• Ability to open current and saving accounts, time deposit, mutual fund, bonds.
• Buy and sell mutual funds and bonds.
• View more than 12 months of transaction history across all accounts.
• Browse and buy banking products on PermataStore.
• To make Service Requests such as change of address, temporary credit limit increase, block card, etc.
• Other basic features included – transfer, pay bills, and top up where we have tied in with thousands of business partners, making our services the most comprehensive digital offering in town.

PermataBank Head Office
Gedung World Trade Center II (WTC II) Lt.21-30
Jl. Jend. Sudirman Kav. 29 – 31
South Jakarta City, Jakarta 12920
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
129K reviews
Chris Hauser
April 14, 2024
Horrible app. I've been trying to log into the app for over a week now only to be shown a connectivity issue warning regardless of how stable and fast my internet connection is. I can't pay my bills and am put in an awkward position because of that. Please fix this awful app instead of posting the same unhelpful and embarrassing replies of contacting customer service who is just as useless and frustrating as the app. I wish I could give it a minus 5 star rating because that's what it deserves.
3 people found this review helpful
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PT Bank Permata Tbk
April 14, 2024
Hi Mr. Chris Hauser. If you have problems using the PermataMobileX application, you can inform us via PermataTel 1500111 for the checking process. PLEASE BE AWARE if you receive an email, SMS, chat or call on behalf of PermataBank. Thanks ~Rama
Ade Ananda Z
March 9, 2024
OTP issues solved. had to go to the bank to sort it out. need to think twice before applying loan via app. the amount will be AUTOMATICALLY credited to your bank account and most likely far lower from what you applied WITHOUT Customer signature / agreement....the value is decided by the bank analyst....in short, once you apply, you need to pay it, even if don't agree with the number, term, or any reason whatsoever... it's dissapointing really and felt like scam.
7 people found this review helpful
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PT Bank Permata Tbk
February 24, 2024
Hi Mr. Ade Ananda Z. If it is correct but you are still experiencing the same thing, please contact PermataTel at 1500111 /021-29850611 so that it can be checked. Thanks ~Heri
amry permana
February 3, 2024
People complaining about stuck screen since last year and its still happening now, my network is ok with all of my apps in my phone except this one. What's the point of having a mobile banking app if you can't even open it. Notes : uninstall & install again for so many time, since last year.
Did you find this helpful?
PT Bank Permata Tbk
February 3, 2024
Hi Mr. Amry. In order to check the stuck problem on the PermataMobileX application, please contact PermataTel at 1500111 (premium credit)/021-29850611 (regular/non-premium credit). PLEASE BEWARE if you receive an email, SMS, chat or call on behalf of Bank Permata. Contact PermataTel immediately if something suspicious happens. Tks ~Erla

What's new

Hello,

Let us enter the Holy Month of Ramadan with the latest updates:
1. Conventional Time Deposit now have tier-based interest rate depending on the placement amount. Time Deposit in AUD, EUR, GBP, and SGD are now available.
2. Use the Personal Loan Calculator to simulate your loan.
3. You can do your debit card activation before logging in.
4. Pull down on the main screen to refresh and see your updated balance.

So, let’s update and enjoy these new features!