Malaysia Airlines has launched a “Fly Confidently” campaign alongside a “Fly Confidently, Fly Malaysia” video, which provides customers with a clear overview of what they can expect from a flight with Malaysia Airlines. Please see the video below.

The procedures put in place comply with the guidelines set by international and local regulatory bodies, including the International Civil Aviation Organization, the World Health Organization, the International Air Transport Association, and the Ministry of Health of Malaysia.

These include:

• Conducting contactless temperature and security checks prior to boarding.
• Heightening the routine sanitation of the self-service kiosks, check-in counters, airport facilities and all regularly touched hard surfaces in the cabin, including seats, tray-tables, overhead lockers, lavatories and galleys.
• Providing personal protective equipment for all cabin crew, including safety goggles, face masks, surgical-grade gloves and protective overalls.
• Requiring passengers to wear a face mask during boarding and throughout their flight, except when they are eating or drinking.
• Maintaining social distancing wherever possible, through measures such as staggered boarding and entry into the boarding lounge.
• Installing high-efficiency particle filters (HEPA) filters, which are capable of filtering 99.97% of dust particles and airborne contaminants such as viruses and bacteria. The air is continually refreshed with air from outside and purified every three minutes.
• Providing a complimentary hygiene kit to all passengers onboard, which includes two face masks, a disinfectant wipe and hand gel sanitiser.